Upkeep – $1,500/month
Ideal for: Small teams that need reliable upkeep and ad hoc help
Includes:
Up to 10 hours/month of support (content updates, product adds, QA, core functionality)
Monthly site review (basic broken links, performance scan, 3rd party updates)
2-day average turnaround on standard requests
Platform coverage for Shopify, WooCommerce, SFCC, WordPress, etc.
Optional integration into client PM tools
Maintain – $2,500/month
Ideal for: Teams that need a steady partner
Includes:
Up to 20 hours/month of support
Everything in Site Steward, plus:
Monthly priority list check-ins and planning
Coordination with devs, designers, or 3rd-party vendors
Strategic support for launches, campaigns, and content flows
Editorial calendar and promotion coordination (as needed)
Operate – $4,000/month
Ideal for: Growth-minded brands with lean teams and big roadmaps
Includes:
Up to 35 hours/month
Everything in Ops Partner, plus:
Agile-style backlog refinement and ticket creation
Light analytics reporting & dashboard support
A/B test setup and performance review
Support for internationalization, promotions, and personalization
Quarterly strategic roadmap workshop
Add-Ons / A La Carte
Additional hours: $150/hr
Custom SOW available for migrations, redesigns, platform transitions, or full-time work
Time & Materials options available, no job too small
Our values
Integrity, curiosity, creativity, and reliability create the foundation for CUSTODIAN's core values. We approach all of our work through the lens of "what do we think is best for the client?", pushing ourselves to think creatively and strategically about your brand's specific place in the market.
Our approach
We believe in taking the time to fully understand not only the brands we work with, but the people behind them and what brings value to each individual's role. We are here to reduce your workload, not create more of it.